Privacy Policy

Welcome to Scan Karo Help Karo. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website, mobile platform, Smart QR products, and related services.

By accessing or using Scan Karo Help Karo, you agree to the practices described in this Privacy Policy.

1. Who We Are

Scan Karo Help Karo is India's Smart QR Safety Ecosystem that helps vehicle owners communicate securely during parking issues, emergencies, and other situations without exposing their personal contact information.

Our goal is to enable fast, secure, and privacy-first communication through unique Smart QR technology.

2. Information We Collect

Depending on how you use our services, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Password (encrypted)
• Profile Photo (optional)

Vehicle Information

• Vehicle Number
• Vehicle Type
• QR Sticker ID
• QR Activation Details

Identity Information (Optional)

If you choose to activate Identity features, you may voluntarily provide:

• Emergency Contact
• Blood Group
• Medical Information (optional)
• Address (optional)
• Other emergency details you choose to share

Only the information you choose to provide will be stored.

3. Information Collected Automatically

When you use our website or QR services, we may automatically collect:

• Device Information
• Browser Type
• Operating System
• IP Address
• QR Scan Date & Time
• Approximate Location (only if permitted)
• Website Usage Statistics
• Cookies and Similar Technologies

This information helps improve security, performance, and user experience.

4. How We Use Your Information

We use your information to:

• Activate and manage Smart QR stickers
• Connect users during parking issues and emergencies
• Verify user accounts
• Provide customer support
• Improve our services
• Prevent fraud and misuse
• Send important service notifications
• Maintain platform security
• Comply with applicable laws

We do not sell your personal information.

5. QR Scan Privacy

When someone scans your Smart QR:

They cannot see your:

• Mobile Number
• Email Address
• Home Address
• Personal Identity Details
• Password

Instead, the scanner is securely connected through our platform, allowing communication while protecting your privacy.

6. Identity Features

Our Identity services are completely optional.

If you choose to activate them:

• Only the information you decide to share will be stored.
• Emergency information may be displayed only according to your selected privacy settings.
• You may update or remove your identity information at any time.

7. Cookies

We use cookies to:

• Keep you logged in
• Improve website performance
• Understand visitor behaviour
• Enhance user experience
• Improve security

You may disable cookies through your browser settings, though some features may not function properly.

8. Data Security

We implement industry-standard security measures including:

• Secure encrypted connections (SSL)
• Encrypted passwords
• Secure cloud storage
• Access controls
• Regular security monitoring
• Authentication systems

While we take reasonable measures to protect your information, no internet transmission or electronic storage method is completely secure.

9. Sharing of Information

We never sell your personal data.

We may share information only when necessary:

• With trusted service providers working on our behalf
• To comply with legal obligations
• To protect users and prevent fraud
• During business restructuring or merger, if applicable

All third parties are required to protect your information.

10. Data Retention

We retain your information only for as long as necessary to:

• Provide our services
• Maintain your account
• Meet legal obligations
• Resolve disputes
• Enforce our policies

You may request deletion of your account at any time.

11. Your Rights

You have the right to:

• Access your personal information
• Update your information
• Correct inaccurate information
• Delete your account
• Withdraw consent where applicable
• Request information about your stored data

Requests may be made through our support team.

12. Children's Privacy

Our services are intended for users who are at least 18 years old or are using the service with the consent of a parent or legal guardian.

We do not knowingly collect personal information from children.

13. Third-Party Services

Our website may include links or integrations with third-party services.

We are not responsible for the privacy practices or content of those third-party websites. Users should review their respective privacy policies before sharing any information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Continued use of our services after changes are published constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.

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